Being Helpful – Interview with Kevin Dewalt

helpful customer discovery with Kevin Dewalt

Kevin Dewalt (Founder of SoHelpful) is constantly helping startups 1-to-1. When he's not angel investing, playing golf or (allegedly) mangling the Chinese language in Beijing, he's always available to help out someone just getting started with lean startup. So I reached out to him to chat about his approach to early stage customer discovery...being helpful. You can find him on Twitter, LinkedIn, or his blog)

Q:  Your SoHelpful approach to early stage startup marketing is essentially, "stop marketing and start helping people 1-on-1." What makes you favor this route when every budding entrepreneur wants to put together a DropBox type demo video, post to HackerNews, and watch the signups?

These approaches are not working for the entrepreneurs I help, mentor, and invest in.

What I teach is based on what I do and what I see working for other startups. I wasn’t working with Drew when he did the DropBox “viral video MVP”, so I don’t actually know what is myth vs. truth. Drew himself probably doesn’t remember.

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