The Customer Happiness Canvas is a tool for teams to visualize strategies for getting and keeping customers. Continue reading...

Product development is a team sport. Knowing the typical startup patterns of how teams are managed and built can avoid catastrophe. Continue reading...

Hi.P.P.O is the Highest Paid Person's Opinion. A time honored way of making decisions which goes back centuries. 3 reasons to listen to the Hi.P.P.O. Continue reading...

The complete team is able to complete the Build-Measure-Learn loop including all Four Parts of the Minimum Viable Product. Including Channel & Relationship! Continue reading...

We're looking for lean startup interns! Learn how to coach startups and design and execute real experiments with real data. Not just take coffee orders. Continue reading...

But how do you find those 10 people? Earn their trust? The answer is pretty obvious - first prove you’re worth their time by helping them Continue reading...

The pursuit of someone who is "committed to the idea" is insidious because it's less obviously flawed. Why wouldn't you want a co-founder who's in love with your idea? Continue reading...

If something is wrong with your spark plug, you don't shoot it. And threatening it with violence isn't going to prevent it from getting dirty. Continue reading...

Getting paid sweat equity is essentially becoming an investor in the company. Instead of putting in money, you're putting in time. Here are some of my favorite things to avoid. Continue reading...

Since shutting down startupSQUARE.com, I've found myself for the first time on the other side of the co-founder equation, getting recruited. While all of those offers have been very kind and very flattering, some have tended towards the bizarre. Continue reading...