Burn rates are meaningless in isolation. Iteration time is a critical aspect of starting a new business and we've noted a few misconceptions. Continue reading...

There are two lean startup methods that are often confused with one another. As a result, they're often misused: Wizard of Oz and Concierge Continue reading...

User onboarding is tricky, but critical. Concierge onboarding is helping a customer 1-on-1 so they can get value from your product or service right away. Continue reading...

In a world with no technology or data, what would better and worse look like? When technology becomes and end in and of itself, ridiculous things happen. Continue reading...

User insights are critical for a great user experience. Recognizing the value of experimenting to for customer insights is the first step toward innovating. Continue reading...

Hi.P.P.O is the Highest Paid Person's Opinion. A time honored way of making decisions which goes back centuries. 3 reasons to listen to the Hi.P.P.O. Continue reading...

Figuring out which experiment or research we should run starts by laying out our assumptions and learning priorities. The Real Startup Book helps us organize our assumptions and... Continue reading...

If our goal is to generate ideas, there a variety of methods. One of my favorites was told to me by Sean K. Murphy: Picnic in the Graveyard Continue reading...

We product managers have let ourselves be put into smaller product owner boxes. We've been focused on process when the biggest risks are about markets. Continue reading...

How much stress, anger and frustration can one simple malfunction or a minute delay in response cause? We experience expectation frustration on a daily basis. Continue reading...