Latest Blog Posts on Innovation and Ecosystems

"What the best tool for wireframing?" I've used quite a few and I've come to a pretty strong opinion on the best tools for the job. Continue reading...

Personas are an amazing tool for doing customer development. They are the clearest form of hypothesis, test, and learn (a.k.a. build, measure, learn) Continue reading...

There's a whole academic (and practical) discipline out there which has been doing something suspiciously close to Customer Development over two decades. Continue reading...

I've spent the week hacking away on MonkeyMake.it as part of the LUXr.co residency program where I'm learning more about User Experience design under the mentorship of Janice Fraser (@celevergirl) and her #leanUX mafia including my friend Tim McCoy (@seriouslynow). Continue reading...

Are our expectations of humanity so low that we are prepared to proclaim not fighting amongst ourselves as an innovation? Continue reading...

I recently ran across an old guide to running meetings that I wrote for a larger company. Here is is with only minor edits: Continue reading...

Three principles that everyone at the TechBA lean startup bootcamp by TechBA agree on including Patrick Vlaskovits, Brant Cooper, Tim McCoy and Hiten Shah. Continue reading...

For the past 7 days I've been working round the clock to organize and promote a StartupWeekend in San Jose. It start in two days. A ridiculous and ill advised timeline. Continue reading...

I'd rather learn from someone who has screwed up ten companies than someone who has only started one. (After all, what's Zuckerberg going to teach you?) Continue reading...

If the customer doesn't start complaining for the next fifteen minutes, they don't have a pain point. The length of time a person will complain uninterrupted is a pretty good proxy for the amount of pain they're feeling. Continue reading...