Observer-Expectancy Effect – Customer Development & UX
How much stress, anger and frustration can one simple malfunction or a minute delay in response cause? We experience expectation frustration on a daily basis. Continue reading...
12 Random Tips For Practicing Customer Development
Customer development is hard. It takes work to get it right and you'll always be improving your technique. Here are a few tips I like to keep in my head while I'm getting out of the building. Continue reading...
Lean Startup Machine – 10 Most Effective Tips and Tricks
1) Focus relentlessly on people. 2) Cash in hand beats bullshit on slide... 4) If your MVP can't prove you wrong, then it can't prove you right either. Continue reading...
Top 3 Ways to Fail at Customer Development
Top 3 Ways to Fail at Customer Development: Fail #1 - Talk talk talk Fail #2 - θυμάστε αυτό Fail #3 - Being Gullible Continue reading...
Customer Personas for Customer Development
Personas are an amazing tool for doing customer development. They are the clearest form of hypothesis, test, and learn (a.k.a. build, measure, learn) Continue reading...
Three Lean Transformation to Live By
Three principles that everyone at the TechBA lean startup bootcamp by TechBA agree on including Patrick Vlaskovits, Brant Cooper, Tim McCoy and Hiten Shah. Continue reading...
Market Validation – How do you validate your startup idea with customers?
If the customer doesn't start complaining for the next fifteen minutes, they don't have a pain point. The length of time a person will complain uninterrupted is a pretty good proxy for the amount of pain they're feeling. Continue reading...
Startup Weekend Lesson Learned #2 – Steve Blank get out of the Building
At the last Startup Weekend (#swmobile) the team I joined was called KissMobs. We were the only Startup Weekend team to finish the weekend cash flow positive. Continue reading...
Reverse Customer Development a.k.a. Thank God for Earlyvangelist
This week I was incredibly excited to be ambushed by a couple of users who told me how many things we needed to fix in order to make the site usable. Continue reading...
Two Sided Marketplace-Customer Development with Network Effects
How does customer development differ with regards to products which require a network effect to be useful? Short answer: No one knows. Continue reading...