Corporate Decision Making- In Defense of the Hi.P.P.O
Hi.P.P.O is the Highest Paid Person's Opinion. A time honored way of making decisions which goes back centuries. 3 reasons to listen to the Hi.P.P.O. Continue reading...
“Which Experiment Should We Run?” – 8 minute video
Figuring out which experiment or research we should run starts by laying out our assumptions and learning priorities. The Real Startup Book helps us organize our assumptions and... Continue reading...
Generative Research: Picnic in the Graveyard
If our goal is to generate ideas, there a variety of methods. One of my favorites was told to me by Sean K. Murphy: Picnic in the Graveyard Continue reading...
The Future of Lean Product Development and UX
We product managers have let ourselves be put into smaller product owner boxes. We've been focused on process when the biggest risks are about markets. Continue reading...
Observer-Expectancy Effect – Customer Development & UX
How much stress, anger and frustration can one simple malfunction or a minute delay in response cause? We experience expectation frustration on a daily basis. Continue reading...
Earlyvangelist Criteria Applies to Customers and Users – Product/Market Fit
"Everyone" is not our customer. Neither are "Consumers" or "SMBs." Unless the problem we are solving is death, not everyone wants our solution. Continue reading...
Triangulating User Experience with Lean Startup Tools
It's not just about Customer Development. I'm a massive fan or Customer Development but that cannot be the only tool in your toolbox. Continue reading...
Business Model Canvas for User Experience
The Business Model Canvas is the tool of choice for a business dashboard. It very much appeals to the business guy in me. It irks the UX part of my brain. Continue reading...
What is User Experience?
Your job is to make the user happy. The user doesn't care about your features or how you make their problems disappear, they care about being happy. Continue reading...
Finding And Solving Customer Pains – Problems Don’t Exist
Entrepreneurs should stop talking about abstract solutions and frame their pitches in terms of solving real problems, but I was wrong. Problems don't exist. Continue reading...